Shipping policy

Thank you for purchasing from MESHRUE. We strive to deliver quick, safe and trustworthy delivery service for every order. Kindly read through this full Shipping Policy prior to completing your checkout.

Order Processing

Every paid order will be handled within 1–3 working days once your payment is fully verified.

Important Reminders:
  • Our order processing runs Monday to Friday only.
  • We do not pack or dispatch items on weekends and national public holidays.
  • Processing lead times could be marginally longer during big sale seasons and large promotional activities.

Shipping Rate Options

Standard Shipping

Applicable for orders subtotaling $0.00 – $49.99

Delivery Charge: $12.00

Complimentary Standard Shipping

Applicable for orders subtotaling $50.00 and over

Delivery Charge: Free of charge

Expedited Shipping

Applicable for orders subtotaling $0.00 – $99.99

Delivery Charge: $18.00

Complimentary Expedited Shipping

Applicable for orders subtotaling $100.00 and over

Delivery Charge: Free of charge

Estimated Delivery Windows

Below are the approximate transit durations after your parcel departs our warehouse:
  • Domestic United States: 5–10 working days
  • International destinations: 7–15 working days
Disclaimer: All delivery timelines are merely estimations. Delays could occur as a result of harsh weather, customs inspection hold-ups, courier backlogs or other unexpected external factors beyond our control.

Track Your Shipment

As soon as your goods are dispatched, a delivery confirmation email carrying your unique tracking ID will be sent to your registered mailbox.

Please allow 24–48 hours for the tracking data to refresh and display accurate transit updates post shipment.

Delivery Terms & Restrictions

Refer to the guidelines below to avoid delivery disruptions:
  • Invalid or Partial Delivery Address: MESHRUE takes no accountability for failed deliveries caused by inaccurate or incomplete shipping details submitted by buyers.
  • PO Boxes: Standard delivery to PO Boxes is accessible where supported by our partnered logistics providers.
  • Military Mailing Addresses: We are currently unable to deliver to APO, FPO and DPO military locations.
  • Unclaimed Parcels: Any shipments sent back to our warehouse due to failed pickup will incur extra delivery fees if you request a second resend.
  • Address Modifications: We cannot adjust your shipping address once your order has entered our processing workflow.

Lost & Damaged Shipments

MESHRUE bears no liability for goods that go missing or sustain breakage while in transit with third-party couriers.

If your parcel arrives with visible damage, please reach out directly to the delivery carrier to file an official compensation claim.

Make sure you keep hold of the following materials for their investigation process:
  • Damaged items
  • Original outer shipping box
  • Printed shipping label
  • All internal protective packing supplies
Should you need guidance during the claim procedure, you may reach our team via:

📧 info@meshrue.com

We will offer full support throughout your claim process.

Customs Fees, Import Tariffs & Tax Charges

Overseas shipments may be subject to customs duties, import levies and additional local administrative fees set by your receiving country.

These extra expenses are not covered in your checkout total and must be settled by the customer upon arrival.

Business Mailing Address Disclaimer

The listed address below is exclusively for formal business communication, and it is not designated as our return receiving warehouse.

Do not mail returned merchandise to this location. Get in touch with our customer service first to secure return approval and obtain official return shipping directions.

Our Contact Details

MESHRUE

📧 Official Support Email: info@meshrue.com

📍 Corporate Correspondence Address:

4627 Karen Dr

Indianapolis, Indiana, 46226

United States

This address is for business use only – DO NOT send return items here
For any inquiries about shipment status or order concerns, send an email to info@meshrue.com. Our support crew will reply to all valid messages within 24–48 working days and is ready to resolve all your questions.

Support Hours: Mon-Fri, 9 AM-6 PM